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Bocna Expertise 01
Focus

Industry expertise

Based on work with established clients in the industries below, we understand recurring shipment patterns, operational exceptions and the levers that matter — and translate them into stable, executable setups.

Sustainable logistics performance requires alignment of processes, service levels and billing logic with industry-specific requirements.

Aviation & Aerospace

Bocna Expertise Aviation 01

In aviation, availability, planning certainty and rapid response are critical. We design export and import structures — including T1 procedures — that remain reliable under time pressure. Particular attention is paid to the interfaces between customs clearance, duty/tax logic and invoicing to avoid recurring deviations and prolonged correction cycles.

Typical focus areas

  • Export/import setups, including T1 process expertise and clearly defined responsibilities.
  • Service-level governance for standard, express and time-critical shipments, including robust escalation paths.
  • Customs and duty/tax logic: enabling prompt corrections where aviation-related exemptions are not applied despite correct declarations.
  • Cost and performance transparency by lane/consignee/service level, including surcharge mechanics.
  • Active case management with direct provider contacts to resolve deviations quickly and sustainably.

Healthcare & Life Sciences

Bocna Expertise Healthcare 01

Healthcare and life sciences environments combine strict reliability requirements with parallel flows across parcel, road freight, air freight and time-critical special transports. We integrate these flows into one controllable setup with consistent service levels, clear ownership and billing logic that works across all modes and providers.

Typical focus areas

  • End-to-end governance across parcel, road, air and special transports with consistent service and billing logic.
  • One central point of contact coordinating all providers and transport modes (no hotline structures).
  • Segmented service levels by product/shipment group, including defined escalation paths and decision rules.
  • Regular performance and cost reviews (lead times, surcharges, delivery quality) with action tracking.
  • Structured incident and deviation management to stabilise operations and reduce recurring disruptions.

Industrial & Manufacturing

Bocna Expertise Industrial 01

Industrial and manufacturing shippers typically manage heterogeneous profiles: wide ranges of weight and volume, diverse consignee structures, and domestic and international flows. Cost and complexity often arise from surcharge mechanics, ambiguous service levels and breaks between shipping, procurement and finance. We establish a robust operating model that aligns tariffs, service and billing — making performance controllable in daily operations.

Typical focus areas

  • Tariff and surcharge optimisation (weight/volume, zones, accessorial services).
  • Multi-carrier strategy aligned to shipping profiles (B2B/B2C, standard/express, domestic/international).
  • Standardised service levels, responsibilities and interfaces across shipping, procurement and finance.
  • Transparent billing and reporting logic to manage cost and performance by consignee group/region.
  • Early clarification of billing deviations and targeted process improvements to reduce recurring inefficiencies.

Telecom & Networking

Bocna Expertise Telecom 01

Telecom and networking supply chains are often rollout-driven: many delivery locations, strict time windows and project waves require clear rules and fast exception handling. We structure transport services so SLAs are applied consistently, responsibilities are unambiguous and rollouts are protected from avoidable logistics delays.

Typical focus areas

  • Consignee and regional clustering as the basis for SLA and service-level rules.
  • Defined express and exception processes with escalation paths and decision criteria.
  • Control of lead times, surcharges and delivery performance aligned to rollout requirements.
  • Consistent billing logic and reporting across projects and sites.
  • Structured deviation management to stabilise operations and prevent rollout delays.
Bocna Cross Teaser Expertise 01
Our Industry Expertise

Expertise

Sustainable transport costs only arise when processes, service levels, and billing logic are aligned with the specific requirements of each industry.

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Bocna Cross Teaser Konzerne 01
Structures for Corporate Groups

Enterprises

Standardized framework agreements create transparency and control across all entities—without limiting the operational flexibility of individual locations.

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International Logistics Structures

Cross Border

We support companies in building efficient shipping and logistics processes between international markets—from concept to stable operations.

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Direct and transparent. In the initial conversation, we align on your current setup, objectives and the next steps.

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